Position Overview
The Maintenance Technician is responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the property.

Essential Duties And Responsibilities
• Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more.
• Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
• Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance supervisor concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interact courteously and professionally with current and potential residents at all times.
• Foster a positive, active, and collaborative relationship with residents, other properties and associated agencies.
• Maintain a professional demeanor and appearance at all times.
• Other duties as assigned.

Skills and Requirements
• Ability to read, write and understand English.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Basic understanding of Federal, State, and local Fair Housing laws.

Education and Experience Required
• High school diploma or equivalent is required.
• At least one year of experience in the property management industry or directly related field.
• Possess general maintenance skills.
• HVAC certification preferred.

Physical Demands and Work Environment
• Ability to lift, push and pull up to 100 pounds.
• Ability to walk around the property several times daily (on uneven surfaces and/or climb several flights of stairs).
• Must be able to sit, stand, reach, bend, and stoop for extended periods of time.
• Ability to use standard maintenance equipment.
• Talking, hearing, and seeing with close visual acuity are frequently required.
• Driving a golf cart on the property may be required.
• Ability to work under minimal to moderate supervision.
• Ability to tolerate stressful situations.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Exposure to hot, cold, wet, humid, or windy conditions (temperatures will vary depending on region).
• Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.

Location: Phoenix, AZ (Onsite)

Job Type: Regular, Full-Time

Compensation Range: $18.00 - $20.00